Profile Summary

Mrs. Helen Adjei Yankey is the Chief Executive Officer of Nwabiagya Community Bank PLC, appointed in July 2020. With over 27 years of experience in Community banking, she has risen through the ranks, demonstrating strong leadership in treasury, operations, and branch management.

Professional Profile

Key Achievements

• Led the successful merger and relocation of Bompata branch to Adum, improving profitability
• Enhanced operational efficiency and service delivery
• Strengthened internal controls and risk management systems
• Boosted deposit mobilization to withstand economic shocks

Leadership Focus

• Promotes gender diversity (over 80% female branch managers)
• Focus on human capital development
• Strategic cost reduction and efficiency

Education & Certifications

Profile Summary

Dr. Edward Yeboah is the Deputy Chief Executive Officer (DCEO) of Nwabiagya Community Bank PLC and a Part-Time Lecturer at Kwame Nkrumah University of Science and Technology (KNUST). He is a Chartered Accountant and financial analyst with a PhD in Accounting, recognized for his strong expertise in financial management, corporate governance, and commitment to transparency and accountability in the banking sector.

Professional Profile

Work Experience

• Deputy Chief Executive Officer | Nwabiagya Community Bank PLC
  Oversees strategic operations and ensures compliance with regulatory standards. Works closely with senior management and the CEO to drive institutional performance.
• Part-Time Lecturer | KNUST
  Lectures in Accounting and Finance with research focus on microfinance, internal audit effectiveness, and loan default determinants.

Academic Background

Selected Publications & Research

• Determinants of Loan Defaults in Selected Credit Unions in Kumasi Metropolis (2018)
• Critical Literature Review on Internal Audit Effectiveness (2020)
• Impact of Microfinance on Grassroot Development: Evidence from SMEs in Ghana (2017)
• Customer Satisfaction and Loyalty in the Post-Crisis Banking Sector of Ghana (2021)

Profile Summary

Atta Ahenasah Last is the Head of Banking Operations & ICT. He is a highly experienced ICT and banking professional with over a decade of expertise in IT systems administration, financial technology, and banking operations. His work focuses on the deployment of electronic banking solutions, infrastructure management, and network security.

Professional Profile

Work Experience

• Head of Banking Operations & ICT | Nwabiagya Community Bank PLC
  Oversees core banking operations and IT infrastructure deployment. Leads digital transformation initiatives including internet banking and bill payment systems. Ensures network security, system performance, and compliance with software licensing requirements.
• Manager, ICT | Nwabiagya Community Bank PLC
  Managed ICT operations and supported the bank’s transition into digital banking services and Software developments.
• Deputy Branch Manager | Adansi Community Bank LTD
  Supported branch operations, staff supervision, and customer service delivery.
• IT / Electronic Banking Officer | Adansi Ciommunity Bank LTD
  Configured LAN/WAN systems, resolved network issues, and supported electronic banking platforms.
• Began career as an Accounts Clerk before transitioning into ICT specialization.
  Branch Operations including Tellering, Customer Service, Susu Cordinating among others

Academic Background

Key Skills & Competencies

• IT Management: IT planning, budgeting, and infrastructure deployment
• Digital Banking: Internet banking, e-statements, and web systems management
• Network Security: Security protocols, LAN/WAN/MAN configuration
• Compliance: Software licensing and regulatory adherence
• Banking Operations: Core banking process management
• Software Development: System design and implementation

Other Engagements

Profile Summary

Frank Agyekum is the Head of Finance & Central Accounts. He is a key member of the senior management team, responsible for financial reporting, accounting controls, and the bank’s fiscal strategy. With extensive experience in banking operations and financial management, he plays a critical role in maintaining the institution’s financial integrity and regulatory compliance.

Professional Profile

Work Experience

• Head of Finance & Central Accounts | Nwabiagya Community Bank PLC
  Oversees preparation of financial statements and annual reports. Ensures strong internal financial controls across all branches. Leads budgeting, tax compliance, and treasury management functions. Collaborates with executive management on strategic financial planning and capital adequacy.
• Previous Roles
  Internal Auditor
  Manager, Microfinance Unit
  Branch Operations Officer
  Credit Officer

Academic Background

Specialized Competencies

• Financial Reporting: Expertise in IFRS and banking financial reporting standards
• Central Accounting: Multi-branch accounting systems and reconciliations
• Regulatory Compliance: Adherence to Bank of Ghana and SDI requirements
• Treasury & Budgeting: Financial planning, forecasting, and liquidity management

Profile Summary

Henry Okraku-Ansah is the Head of Human Resources & Administration. He is a Chartered Human Resource Practitioner (ICHR), with extensive experience in managing human capital and administrative operations within the Community banking sector. He plays a critical role in aligning workforce performance with the bank’s strategic objectives and ensuring operational efficiency across all branches.

Professional Profile

Work Experience

• Head of HR & Administration | Nwabiagya Community Bank PLC
  Leads recruitment, staff training, and development initiatives. Oversees administrative functions including procurement and facility management. Develops HR policies to enhance employee welfare, productivity, and retention. Ensures compliance with Ghana’s labour laws and banking industry standards.
• Administrator / HR Manager | Nwabiagya Community Bank PLC
  Previously held senior administrative and HR roles, supporting executive management in organizational growth and operational efficiency.

Academic & Professional Background

Core Responsibilities & Competencies

• Personnel Management: Performance appraisal, employee engagement, conflict resolution
• Strategic Administration: Management of assets and logistics across head office and branches
• Corporate Governance: Collaboration with executive team to ensure operational excellence
• HR Policy Development: Designing policies that support productivity and compliance

Profile Summary

Emmanuel Yeboah-Mensah is the Head of Credit, Marketing & Microfinance. He is highly accomplished banking executive with over a 26 years of experience in business development, credit administration, and risk management. With a multidisciplinary background in Law (LLB), Marketing (MBA), and Accounting (BSc), he combines strategic growth initiatives with strong financial discipline and regulatory compliance.

Professional Profile

Core Competencies

• Strategic Leadership: Oversight of high-growth departments including Marketing and Credit
• Legal & Regulatory Compliance: Application of legal expertise in banking law and recovery processes
• Financial Management: Strong foundation in accounting for credit analysis and budgeting
• Microfinance: Design of financial products for SMEs and Community entrepreneurs
• Portfolio Recovery: Implementation of strategies to reduce Non-Performing Loans (NPLs)

Professional Experience

• Head of Credit, Marketing & Microfinance
  Nwabiagya Community Bank PLC – Present
  Leads business expansion initiatives, driving growth in deposits and total assets. Oversees credit and microfinance operations, including loan disbursement and interest income performance. Develops strategic marketing campaigns to strengthen brand presence across all branches. Manages recovery operations, ensuring effective debt collection and legal compliance.
• Chief Risk Officer
  Nwabiagya Community Bank PLC – Previous Role
  Designed and implemented the bank’s risk management framework. Worked closely with the Board and executive leadership to ensure compliance with Bank of Ghana prudential guidelines.
• Manager, Procurement, facilities & Transport
  Nwabiagya Community Bank PLC – Previous Role
  established the portfolio with policies and implementations framework

Education & Professional Qualifications

Affiliations & Leadership

• Member of the Senior Management Team, Nwabiagya Community Bank PLC
• Contributor to the Bank’s 2024 Annual Report, highlighting growth in profitability and asset expansion

Profile Summary

Justice Oduro-Ankomah is the Head of Internal Control at Nwabiagya Community Bank PLC. He is a seasoned internal auditor and control specialist with extensive experience in auditing, risk oversight, and regulatory compliance within the Community banking sector. His expertise focuses on strengthening internal controls, enhancing audit effectiveness, and safeguarding institutional assets through robust risk management practices.

Professional Profile

Work Experience

• Head of Internal Control | Nwabiagya Community Bank PLC
  Leads the internal control function, ensuring compliance across all branches and departments. Designs and implements internal audit frameworks to detect and prevent fraud. Conducts periodic audits to enhance financial integrity and operational efficiency.
• Internal Auditor | Wenchi Community Bank Limited
  Managed internal audit processes and provided independent assurance on risk management, governance, and control systems.
• Compliance Manager | Derma Area Community Bank Limited
  
• Lead Consultant | Organization Health Improvement Consult
  Provided advisory services on organizational health, internal controls, and process improvement strategies.

Academic & Professional Background

Core Competencies

• Internal Audit & Control: Development and execution of audit plans and control frameworks
• Risk Oversight: Identification and mitigation of operational, credit, and liquidity risks
• Compliance: Adherence to Bank of Ghana regulations and AML guidelines
• Operational Integrity: Strengthening systems to safeguard assets and stakeholder interests